 Season 5 Update Downtime
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| We're very sorry that the roll-out of the Season 5 update took longer than expected. Unfortunately, we ran into some unforeseen database issues that meant we had to take the server offline for longer than we would've liked. As an MCC+ subscriber, we understand that you may have missed a claim on your chest, or missed out on the XP bonuses that the subscription provides. As an apology, here are some gems to help you along in Season 5! |
Delivery Contents |  30x Gem |
| Receiver |  MCC+ rank owners | |
| Date received | 10th July 2025 | |
| Expiry | 17th July 2025 | |
| Message | ||
|---|---|---|
| Season 5 Update Downtime We're very sorry that the roll-out of the Season 5 update took longer than expected. Unfortunately, we ran into some unforeseen database issues that meant we had to take the server offline for longer than we would've liked. As an MCC+ subscriber, we understand that you may have missed a claim on your chest, or missed out on the XP bonuses that the subscription provides. As an apology, here are some gems to help you along in Season 5! |
Delivery Contents | 30x Gem |
| Receiver | MCC+ rank owners | |
| Date received | 10th July 2025 | |
| Expiry | 17th July 2025 | |
Original Mailbox Table
| Message | Delivery Contents | Receiver | Date received | Expiry |
|---|---|---|---|---|
| Season 5 Update Downtime We're very sorry that the roll-out of the Season 5 update took longer than expected. Unfortunately, we ran into some unforeseen database issues that meant we had to take the server offline for longer than we would've liked. As an MCC+ subscriber, we understand that you may have missed a claim on your chest, or missed out on the XP bonuses that the subscription provides. As an apology, here are some gems to help you along in Season 5! |
30x Gem |
MCC+ rank owners |
10th July 2025 | 17th July 2025 |
 Season 5 Update Downtime We're very sorry that the roll-out of the Season 5 update took longer than expected. Unfortunately, we ran into some unforeseen database issues that meant we had to take the server offline for longer than we would've liked. As an apology, here's a small gift to help kick-start your Season 5 adventure! |
 1x Basic Cosmetic Key |
Everyone | 10th July 2025 | 17th July 2025 |
 Season 5 Migrations As mentioned in the Season 5 launch articles, all materials spent on Milestone Ferk Upgrades, Quest Slots, and Crafting Slots, as well as previously equipped quest scrolls, will be fully and automatically refunded to you via your mailbox within a few days. This also includes premium Game Pass items and the bonus for those who have completed the Game Passes. |
 1x Rare Reward Crate |
Everyone | 10th July 2025 | 15th July 2025 |
 Silver Refund Season 5 has removed Silver. You can read more about this change on the forums, but this package contains an amount of coins equal to the value of the silver you had before the update. |
 20x Coin for every 1x  1x Silver owned by the player
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Everyone | 10th July 2025 | N/A |
 Season 5 has replaced Material Dust with Material Goop. You can read more about this change on the forums, but this package contains an amount of goop equal to the value of the dust you had before the update. |
 1x Material Goop for every 300  Material Dust owned by the player (rounded up)
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Everyone | 10th July 2025 | N/A |
Welcome to Season 5! To check out what's changed, run /patchnotes to view our 2 launch articles. To get you started, here's some bonus items! |
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Everyone | 10th July 2025 | 10th November 2025 |